compass motorhome hire australia - australia camper rental companies

Reviews

great camper holiday
Branch: Melbourne Vehicle: Standard Campette By Norma	Pick Up Procedure / Service      Overall Rating:
thanks for a lovely holiday in the camper

Fast Road trip
Branch: Brisbane Vehicle: Standard Campette By Catharine	Pick Up Procedure / Service     Overall Rating:
We had a nice week. Unfortuantly there was a famous festival in the weekend so it was very expensive in the weekend. But otherwise was it good. It would have been better with some maps and more...

Aussie winter trip
Branch: Sydney Vehicle: Hi-Top 2002 2-3 Berth By Robert	Pick Up Procedure / Service     Overall Rating:
The motorhome pick up and drop off were fine. There were problems with the vehicle that should have been fixed before it left the depot. Like no air conditioning and the radiator was overheating....

summer road trip
Branch: Sydney Vehicle: 4 Berth Micro 2007/2010 Deluxe By Lucas	Pick Up Procedure / Service   Overall Rating:
ok -

Summer rad trip
Branch: Adelaide Vehicle: Hi-Top 2002 2-3 Berth By Marcus	Pick Up Procedure / Service   Overall Rating:
I thought the procedure of picking And dropping off of vehicle was a little bit inconvenient as locations were a long way from anywhere easily accessible . The van had no maps / atlas of where we...

Compass Motorhome Hire Australia Insurance

Insurance
All insurance cover will be made void if any of the following exclusions are breached:
Insurance does not cover
- submersion in water
- contact with salt water
- creek or river crossings
- driving through flooded areas
- beach driving
- single vehicle accidents
- overhead and underbody damages
- roll over

Personal belongings are not covered. It is recommended the renter does not leave valuables in the vehicle and should take out personal insurance.

Breach of Rental Agreement terms:
The renter will be responsible for the total cost of any damage if breach of the rental agreement. This will include:
- any damage caused by willful conduct e.g. sitting or standing on the bonnet or roof of the vehicle.
- Bogged Vehicles - The renter will be responsible for the cost to retrieve or recover a vehicle, which has become bogged.
- Incorrect use of fuel - The renter will be responsible for any associated cost if fuel is used incorrectly (fuel being diesel or petrol) Includes any associated costs related to the incident.
- Damage to the awning, underbody or overhead, regardless of excess package taken.
- The cost to replace keys which have become lost, or retrieval of keys which have been locked in a vehicle.
- Any damage caused by driving under the influence of alcohol or drugs.
- The vehicle rented may only be used to legally carry the amount of passengers allowed. If more passengers are carried than allowed The Supplier does not accept any responsibility.
- Drivers not identified on the rental agreement and/or drivers that do not have a current open licence.
- The hirer is responsible for any recovery costs incurred through negligence regardless of the insurance excess.
- The supplier cannot be held responsible for any breakdowns.

Bond Deposit
A bond deposit is required on all vehicles at time of collection. This is determined by the excess reduction option. Your security deposit can be paid by credit card. The credit card holder must be present and able to sign for the vehicle security deposit upon vehicle collection. The cardholder is jointly and severally liable for any damage to the rental vehicle. The security deposit is fully refundable provided the vehicle is returned on time undamaged in clean order, with a full fuel tank and to the right location. Failure to return the vehicle clean, undamaged or without a full tank or to the wrong location will incur a fee which will be advised upon return of the vehicle.

Vehicle Excess
The hirer is responsible for the excess of the cost of damage to the rented vehicle or third party property, including single vehicle accidents, windscreen and tyre damage, towing and recovery costs, theft, fire, break-in or vandalism. This also includes the cost of the daily rentals for the period the vehicle is off road for accident repairs. The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The excess will be refunded if The Supplier is successful in recovering the cost of the damages from the third party. The excess applies in respect of each claim, not rental. All damage covered is forfeited if the terms and conditions of the rental agreement are breached. Please note: Complete and detailed information of your accident will assist in finalising your claim in a shorter period.

Protection Package

Personal Injury
The vehicle has third party insurance cover. It is likely that any other vehicle involved in an accident also has third party insurance cover. Depending on the circumstances of the accident, the renter may be entitled to claim for their personal injury against the third party insurance of the party responsible for the accident. The extent of such third party insurance varies in different states and territories and The Supplier strongly recommend that all passengers take out their own Personal Injury Travel Insurance. If the renter is responsible for the accident the vehicle's third party insurance should cover the renter for the liability except wher the renter has committed a breach of the vehicle's third party insurance, ie. drink driving.

Property Damage
The vehicle is insured for damage to it or damage to the property of a third party. However the renter is responsible up to the amount of the applicable liability for the cost of such damage to third party property or to the rented vehicle. The renter is also responsible for the cost of demurrage for the period the vehicle is unavailable due to repairs. The liability applies in respect of each claim, not per rental. In addition to the liability an administration fee of $75 will be charged per claim. The liability is applicable regardless of who is at fault and must be paid at the time the accident is reported to The Supplier, not at the completion of the rental period.