Explore More is part of Australasia’s largest campervan rental company, owned by premium New Zealand tourism company, thl (Tourism Holdings Ltd).
Explore More was originally founded on 4 July 2007 as thl’s youth and adventure campervan brand over in New Zealand. It was born from a synergy of two very different parts of thl to create a very unique offering, borrowing from the organisational learnings of its well known sister rental companies Maui, Britz and Backpacker, combined with the mantra of the youth and adventure hop-on, hop-off backpacker bus company Kiwi Experience.
After its huge success in New Zealand, it was inevitable that it Explore More would cross the Tasman and now we’re here in Australia, offering the same great service, reliable vehicles at low cost rates.
Explore More is committed to giving you a localised experience, and ensuring that you get amongst our beautiful country the way that you want to. We want to make you feel like you’re a part of our crew, that’s why we’ve named our campervans after our Aussie crew so you feel like you’ve been guided by a tru blue local.
We know a campervan holiday is memory you’ll keep for life, so we want to make sure it’s one you want to remember. We know you’re here on holiday, so we want to make every experience you have with us a fun one – after all, that’s why you’re on holiday right?
Enjoy the ride.
Reviews
| Queensland Road Trip | Branch: Brisbane
Vehicle: Brisvegas Campervan
By Sebastian | Pick Up Procedure / Service
Overall Rating:
| | Good value-for-money van for two persons. The driving is ok, except the transmission was quite stiff. Plenty of room to store your luggage. One person has to sleep with a gap in the middle of the... |
There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.
Explore More AU Insurance 1.For Your Protection
Personal Injury is covered in most cases through Registration Third Party Insurance. However, we strongly recommend that all people travelling in Australia out Personal Travel Insurance. Explore More does not accept any liability for personal injuries sustained during rental.
2.Vehicle Damage – Liability Reduction Insurance Options
2.1 The Customer understands that:
(a) the Vehicle is insured for damage to the vehicle and to the property of a Third Party;
(b) the Customer will have to pay a liability in respect of any damage incurred whilst in the Customers possession;
(c) the liability may be reduced by taking out Liability Reduction coverage.
2.2 Any Liability Reduction Option is void, and the Customer will be responsible for the total cost of any damage (as per clause 2.8) if the Customer breaches any of the conditions of clause "Use of the Vehicle" and 3.
2.3 If no Liability Reduction Option is taken, the Customer is responsible for the first AU$3,500 of the cost of damage as described in clause 2.8.
2.4 With Liability Reduction Option 1 the Customer is responsible for the first AU$1,500 of the cost of damage as described in clause 2.8.
2.5 With Liability Reduction Option 2 the Customer will not have to pay a liability for any damage to the vehicle, subject to clause 3.
2.6 The vehicle security deposit applies in respect of each claim, not rental.
2.7 The liability is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the rental. The Vehicle Security Deposit will be refunded only if Explore More is successful in recovering the cost of the damages from the Third Party. Please note that Third Party Claims can take many months to resolve.
2.8 Damage includes any and all damage to third party property, damage to the rented Vehicle including windscreens, tyres, towing and recovery costs, theft, fire, break in or vandalism. . This also includes the cost of the daily rental rate for the period the vehicle is being repaired. In addition to the costs associated with the claim, a processing fee of AU$60 and associated damage assessment fees will be applicable per claim.
2.9 Explore More offers an option to purchase Tyre and Windscreen cover. This option can only be taken in addition Liability Reduction Option 2. Subject to clauses 2 and 3, where Tyre and Windscreen cover is purchased, the hirer will not have to pay for accidental tyre and windscreen damage.
Liability Reduction Options
Liability Options for drivers 18+ years are as follows:
Standard Liability
Cost per day Liability
$NIL NZ$3,500
Liability Reduction Option 1
Cost per day Liability reduced to
AU$20 (maximum charge AU$1,000) AU$1,500
Liability Reduction Option 2
Cost per day Excess reduced to
AU$30 (maximum charge AU$1,500) NIL (imprint of $220)
EXPLORE MORE STRONGLY RECOMMEND THAT OUR CUSTOMERS TAKE THE LIABILITY REDUCTION OPTION 2 AND TYRE AND WINDSCREEN COVER FOR TRAVEL WITH COMPLETE PEACE OF MIND.
3.Exclusions
The Customer acknowledges that they are responsible for all costs for the following damage irrespective of the Liability Reduction Insurance Option that may have been taken. Damage as identified below is specifically excluded from any Liability Reduction Insurance Option limitation of liability and the Customer remains fully liable for all costs incurred.
(a) for any damage due to Vehicle use in contravention of clause 11 ‘Use Of The Vehicle’;
(b) tyre and windscreen damage unless tyre and windscreen cover has been purchased;
(c) any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the Vehicle) and driving under the influence of alcohol or drugs and negligence resulting in damage to the hired Vehicle or Third Party Vehicle/property;
(d) for any loss or damage to personal belongings: Explore More recommends the Customer does not leave valuables in the Vehicle and that they take out personal insurance;
(e) if the Customer is deemed by local authorities to have been careless, negligent or wilful in failing to abide by the local road rules, resulting in damage to the hired Vehicle or Third Party vehicle/property;
(f) the cost to retrieve or recover a Vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in anyway and/or has been abandoned;
(g) the cost to replace keys which have become lost, stolen, or retrieval of keys which have been locked in the Vehicle;
(h) damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in vehicle manual. Vehicles are not to be used for the purpose of transporting and haulage of goods other than what might be reasonably expected of a leisure rental.
(i) drivers not identified on the rental agreement and/or drivers that have a licence that has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence.
(j) any damage caused to the vehicle due to the use of snow chains.
(k) for all costs relating to overhead or underbody damage to the Vehicle however caused.
(l) for any cost associated with the incorrect use of fuel (fuel being diesel or petrol), this includes Bio-Diesel which should not be used, or water or other contamination of fuel.
4 Vehicle Security Deposit
4.1 On pick-up of the Vehicle, the Customer agrees to pay a Vehicle Security Deposit. The Customer authorises Explore More to deduct from the Vehicle Security Deposit any amounts due by them to Explore More arising out of the Agreement. The Vehicle Security Deposit amount is determined by the Liability Reduction Option selected. Only the Customers credit card is suitable for the purpose of supplying a vehicle security deposit.
4.2 If the Customer does not take Liability Reduction Option 1 or Option 2, the Vehicle Security Deposit is AU$3,500 payable by credit card only. The amount will be debited to the Customer’s account immediately.
4.3 If Liability Reduction Option 1 has been taken the Vehicle Security Deposit is AU$1,500 payable by credit card only. The amount will be debited to the Customer’s account immediately.
4.4 If Liability Reduction Option 2 has been taken the Vehicle Security Deposit is AU$220 payable by credit card only. An imprint of the Customer’s credit card will be taken.
4.5 Explore More reserves the right to retain anAU$220 soiling fee if the Vehicle is not returnedin a clean condition and free of mud. This includes smoking related cleaning, as smoking isnot permitted in the vehicle. The toilet andwastewater tank (if applicable) must be emptied prior to the return of the Vehicle, or an additional AU$125 soiling fee will be retained.
4.6 Except where the Customer has purchased Pre-purchase Gas Option and/or Pre-purchase Fuel Option, failure to return the Vehicle with full fuel tank and/or LPG tank will result in refill charges. |
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